2-in-1 Bath Brush Design: This brush can use for bath and grooming. Help remove dirt, mud, and loose hair from your cat's or dogs fur and paws and makes it fresh and clean. Can m assaging, exfoliating, relaxing, all in one multi-function that make your pet enjoy bathing.

Soft Silicone Material: Made of ABS material, BPA-free and harmless. Pet's groomer is built-in soft silicone bristles to brush, safe, soft, and allows your pet to enjoy and feel comforta ble during bathing time.

Shampoo Saving: This brush is a one-piece foam reservoir design that can save shower gel, create more foam. And can avoid skin sensitivity caused by using too much shower gel.

Easy Clean Wash: Not like other brushes, you could even rinse it thoroughly with water to remove all the hair from the Massage brush. Rinse with flowing clean water after use, and sc rew off the lid to flush the inside.

No-Slip Hand Grip: Our ergonomic design easily fits your hand, with rubber gripping so it is easy to hold! With special non-slip Handgrip to help control the power to make your pet h appy. This compact brush is very comfortable to hold and use!

Welcome to Arabnexa.
This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms below.

📦 Order Processing Time

• Orders are processed within 24–48 business hours after confirmation.

• COD orders may require manual verification before dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

🚚 Shipping & Delivery Time (UAE)

• Standard Delivery: 2–5 business days

• Delivery times may vary based on location, courier availability, and external factors.

• During promotions or high-demand periods, delivery may take slightly longer.

💰 Shipping Charges

• Free Shipping may be available on selected products or limited-time offers.

• Shipping charges (if applicable) are clearly shown at checkout before payment.

• No hidden fees or surprise charges.

💵 Cash on Delivery (COD)

• COD is available across the UAE.

• Customers must provide complete and accurate address & contact details.

• Orders with incorrect or incomplete details may be delayed or canceled.

• Repeated refusal of COD orders may result in account restriction or blocking.

📍 Delivery Address

• Please ensure your delivery address, contact number, and location details are correct.

• Arabnexa is not responsible for failed delivery due to incorrect address or unreachable contact numbers.

• Any re-delivery cost due to customer error will be the customer’s responsibility.

📦 Order Tracking

• Once your order is shipped, tracking information may be provided where available.

• Tracking updates depend on courier service and may take time to reflect.

❌ Failed or Refused Deliveries

• If a delivery fails due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept the order

The order may be canceled without refund (if applicable) and future COD orders may be restricted.

📦 Damaged Packages During Shipping

• If your package arrives visibly damaged, please report it immediately upon delivery.

• Contact us through the Contact Us page with order details and photos.

• Claims reported late may not be accepted.

🌍 International Shipping

• Currently, we primarily ship within the UAE.

• If international shipping is available, delivery times and charges will vary by destination.

• Customers are responsible for any customs duties, taxes, or import fees (if applicable).

⚠️ Delays Beyond Our Control

Arabnexa is not responsible for delays caused by:

• Courier service issues

• Weather conditions

• Customs clearance

• Public holidays

• Force majeure events

🔁 Order Changes & Cancellations

• Order changes or cancellations are only possible before shipment.

• Once shipped, orders cannot be modified or canceled.

• Please contact us as soon as possible via the Contact Us page.

📞 Customer Support

For shipping-related questions or assistance:

👉 Please contact us through the Contact Us page on our website.
We do not provide support via personal email addresses.