Frequently Asked Questions

How long does shipping take?

Orders are normally dispatched within 48 hours. Delivery usually takes 2–14 days, depending on your location and shipping service.

Will I receive tracking information?

Tracking information will be provided when available after your order has been shipped.

How can I contact you?

You can contact us by email at muhammadzeeshanonlineltd@gmail.com or by phone at +44 7828 791488.

What if I receive a damaged or incorrect item?

Please contact us with your order number and details of the issue. We will review the matter and assist you.

What is your return period?

Eligible returns can be requested within 30 days of receiving your order. Please contact us before sending an item back.

Where is PawLoveStory based?

PawLoveStory is operated by MUHAMMAD ZEESHAN ONLINE LTD, a UK private limited company.

Company number: 16965814

Registered office: 50 Elms Road, Fareham, United Kingdom, PO16 0SG.