Terms & Conditions

1. About Us

This website is operated under the name PawLoveStory by:

MUHAMMAD ZEESHAN ONLINE LTD

Company number: 16965814

Registered office:

50 Elms Road
Fareham
United Kingdom
PO16 0SG

By using this website or placing an order, you agree to comply with these Terms & Conditions.

2. Website Use

You agree to use this website lawfully and not to misuse the website, its content, services, or ordering system.

We reserve the right to refuse or cancel an order where there is a legitimate reason to do so.

3. Products and Product Information

We aim to provide accurate product descriptions, images and pricing.

Product availability and information may change from time to time.

4. Orders

When you place an order, you are submitting a request to purchase the selected products.

An order confirmation will be provided after an order is received.

If an order cannot be fulfilled, we will contact the customer and take appropriate action, including providing a refund where applicable.

5. Pricing and Payment

Prices displayed on the website are subject to change.

Payment must be completed using the payment methods available at checkout.

6. Shipping

Orders are normally dispatched within 48 hours.

Delivery usually takes 2–14 days depending on the customer's location and shipping service.

Delivery times are estimates and may be affected by circumstances outside our control.

Please see our Shipping Policy for further information.

7. Returns and Refunds

Eligible returns can be requested within 30 days of receiving an order.

Customers should contact us before returning an item.

Please see our Refunds Policy for further information about returns and refunds.

8. Intellectual Property

The content of this website, including text, graphics, logos and other materials, may not be copied, reproduced or used without appropriate permission.

9. Changes to These Terms

We may update these Terms & Conditions from time to time.

Any updated version will be published on this website.

10. Contact

For questions regarding these Terms & Conditions, please contact:

Email: muhammadzeeshanonlineltd@gmail.com

Phone: +44 7828 791488