• 🌞 Self-cooling bed for small pets.
• 🌀 Breathable fabric light cotton padding.
• 🛌 Soft pillow included for extra comfort.
• 🎨 Features a lovely print for pet areas.
• 🧼 Easy to clean and maintenance.
• ⭐ Machine washable materials

🐶Ice Silk Cooling Mat for Dogs & Cats😸

🧊 COOL AND COMFORTABLE - Our pet mat is designed to keep small dogs and cats cool and comfortable during hot summer days. It provides a refreshing and relaxing feeling that helps your furry friends deal with the heat.

🍓 UNIQUE MATERIAL - This combination ensures breathability, softness, and comfort for your pet. Unlike gel-type cool dog pads, our pet mat is safe, healthy, and non-toxic. Even if it gets damaged, there's no risk of your pet ingesting it.

🛏️ WITH PILLOW - Our pet sleeping mat comes with a soft and cozy pillow that adds extra comfort to your pet's sleep. The highly wrapping mattress is designed to ensure your pet sleeps soundly until dawn.

🧼 MACHINE WASHABLE - Our pet mat is easy to clean and replace as it's machine washable. The cool liner is made of soft, pet-friendly fabric that's safe for both pets and humans.

🎨 STYLISH DESIGN - Our pet mat is not only functional but also stylish. Its lovely print makes it the perfect addition to any pet bed or kennel. Your furry children will love this comfortable cushion that not only keeps them cool but also adds an aesthetic appeal to their space.

SPECIFICATIONS:

• Material：Ice silk + cotton
• Style: as shown in the picture
• Size:

PACKAGE:

• 1* Ice Silk Cooling Mat for Dogs & Cats

Welcome to Arabnexa.
This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms below.

📦 Order Processing Time

• Orders are processed within 24–48 business hours after confirmation.

• COD orders may require manual verification before dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

🚚 Shipping & Delivery Time (UAE)

• Standard Delivery: 2–5 business days

• Delivery times may vary based on location, courier availability, and external factors.

• During promotions or high-demand periods, delivery may take slightly longer.

💰 Shipping Charges

• Free Shipping may be available on selected products or limited-time offers.

• Shipping charges (if applicable) are clearly shown at checkout before payment.

• No hidden fees or surprise charges.

💵 Cash on Delivery (COD)

• COD is available across the UAE.

• Customers must provide complete and accurate address & contact details.

• Orders with incorrect or incomplete details may be delayed or canceled.

• Repeated refusal of COD orders may result in account restriction or blocking.

📍 Delivery Address

• Please ensure your delivery address, contact number, and location details are correct.

• Arabnexa is not responsible for failed delivery due to incorrect address or unreachable contact numbers.

• Any re-delivery cost due to customer error will be the customer’s responsibility.

📦 Order Tracking

• Once your order is shipped, tracking information may be provided where available.

• Tracking updates depend on courier service and may take time to reflect.

❌ Failed or Refused Deliveries

• If a delivery fails due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept the order

The order may be canceled without refund (if applicable) and future COD orders may be restricted.

📦 Damaged Packages During Shipping

• If your package arrives visibly damaged, please report it immediately upon delivery.

• Contact us through the Contact Us page with order details and photos.

• Claims reported late may not be accepted.

🌍 International Shipping

• Currently, we primarily ship within the UAE.

• If international shipping is available, delivery times and charges will vary by destination.

• Customers are responsible for any customs duties, taxes, or import fees (if applicable).

⚠️ Delays Beyond Our Control

Arabnexa is not responsible for delays caused by:

• Courier service issues

• Weather conditions

• Customs clearance

• Public holidays

• Force majeure events

🔁 Order Changes & Cancellations

• Order changes or cancellations are only possible before shipment.

• Once shipped, orders cannot be modified or canceled.

• Please contact us as soon as possible via the Contact Us page.

📞 Customer Support

For shipping-related questions or assistance:

👉 Please contact us through the Contact Us page on our website.
We do not provide support via personal email addresses.