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A good nest

Keep your pet comfortable all summer long

Pets are too hot to sleep, and sleeping on the floor is too dirty and humid, and it is easy to get sick and diarrhea if you are not careful, so what should you do?

Our rattan mat nest solves this problem for you once and for all！

HIGHLIGHTS

• Refreshing touch—The middle is made of high-quality rattan weave, 3D structure emits residual heat from the pet's body, 3 times the rate of cooling, giving the pet a comfortable and cool enjoyment.

• Better breathability—Soft Q elastic support, skin-friendly and comfortable loose fiber structure, can effectively absorb moisture and heat, bringing a better breathable effect.

• Scratch and wear resistant—No matter how your pet scratches and bites, it will not damage it in the slightest, and you can even use it to repair your pet's nails.

• Easy to clean—When you want to clean it, just wipe it with a rag and it's as good as new.
• Anti-slip design—Products using Oxford cloth backing, wear-resistant waterproof tightly grip the ground, so that pets sleep more comfortable.
• Soft pillow—The small fence next to it is made of soft fabric that your cat will be happy to use as a pillow.

PECIFICATIONS

REMARKS :

• 🔔Due to different measurement methods, please allow slight errors in product dimensions and weight.
• 🔔Please allow slight chromatic aberration due to the effects of light and screen.

PACKAGE INCLUDED :

• 1*Pet ice pad mat

OUR GUARANTEE

📦 Insured Worldwide Shipping: Each order includes real-time tracking details and insurance coverage in the unlikely event that a package gets lost or stolen in transit.

💰 Money Back Guarantee: If your items arrive damaged or become defective within 30 days of normal usage, we will gladly issue a replacement or refund.

✉️ 24/7 Customer Support: Please only contact us if your query is not answered here: admin@localhost.com

🔒 Safe & Secure Checkouts: We use state-of-the-art SSL Secure encryption to keep your personal and financial information 100%

Welcome to Arabnexa.
This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms below.

📦 Order Processing Time

• Orders are processed within 24–48 business hours after confirmation.

• COD orders may require manual verification before dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

🚚 Shipping & Delivery Time (UAE)

• Standard Delivery: 2–5 business days

• Delivery times may vary based on location, courier availability, and external factors.

• During promotions or high-demand periods, delivery may take slightly longer.

💰 Shipping Charges

• Free Shipping may be available on selected products or limited-time offers.

• Shipping charges (if applicable) are clearly shown at checkout before payment.

• No hidden fees or surprise charges.

💵 Cash on Delivery (COD)

• COD is available across the UAE.

• Customers must provide complete and accurate address & contact details.

• Orders with incorrect or incomplete details may be delayed or canceled.

• Repeated refusal of COD orders may result in account restriction or blocking.

📍 Delivery Address

• Please ensure your delivery address, contact number, and location details are correct.

• Arabnexa is not responsible for failed delivery due to incorrect address or unreachable contact numbers.

• Any re-delivery cost due to customer error will be the customer’s responsibility.

📦 Order Tracking

• Once your order is shipped, tracking information may be provided where available.

• Tracking updates depend on courier service and may take time to reflect.

❌ Failed or Refused Deliveries

• If a delivery fails due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept the order

The order may be canceled without refund (if applicable) and future COD orders may be restricted.

📦 Damaged Packages During Shipping

• If your package arrives visibly damaged, please report it immediately upon delivery.

• Contact us through the Contact Us page with order details and photos.

• Claims reported late may not be accepted.

🌍 International Shipping

• Currently, we primarily ship within the UAE.

• If international shipping is available, delivery times and charges will vary by destination.

• Customers are responsible for any customs duties, taxes, or import fees (if applicable).

⚠️ Delays Beyond Our Control

Arabnexa is not responsible for delays caused by:

• Courier service issues

• Weather conditions

• Customs clearance

• Public holidays

• Force majeure events

🔁 Order Changes & Cancellations

• Order changes or cancellations are only possible before shipment.

• Once shipped, orders cannot be modified or canceled.

• Please contact us as soon as possible via the Contact Us page.

📞 Customer Support

For shipping-related questions or assistance:

👉 Please contact us through the Contact Us page on our website.
We do not provide support via personal email addresses.