• 2-STORY CAT TREE: The tiered design of this small cat tree offers three levels of interactive fun and is the perfect place to nap or snuggle. The pet house arrives already assembled and ready for use by kittens 10 weeks of age and older.

• A CAT NAPPER’S DREAM: Your feline friends can rest easy in either of the two spacious cat houses for indoor cats or on the top platform of the cat condo. This 20.5-inch pet house is tall enough to make a great cat window box, too.
• SISAL SCRATCHING AREA: The back side of the barrel-shaped cat stand has a jumbo-sized sisal scratching surface that can help deter your adult cats or kittens from using your furniture to sharpen and trim their nails.

• PLUSH AND STURDY: The cat condo cube is constructed of sturdy particle board and covered in a plush gray polyester fabric. The 14-inch-diameter base is sturdy enough to withstand vigorous play and stable enough for use by large adult cats or kittens.
• PRODUCT DETAILS: Materials: polyester fabric, particle board, and sisal fabric. Dimensions: (L) 14” x (W) 14” x (H) 20.5”. Care Instructions: Lightly vacuum or spot clean the pet cubes for cats as needed. Color: Gray.

Details: Give your cat or kitten the perfect place to sleep, scratch, and play with the 20.5-inch-tall Cat Condo. The attractive cat house provides two spacious hiding places for when your pets want privacy and security as well as a comfortable top platform for when they want to play or rest. The back side of the barrel shaped cat stand has a jumbo-sized sisal scratching surface that can deter your pet from using your furniture to sharpen and trim their nails. This 2-story cat cube is covered with plush  fabric that is easy to clean and is sure to look great in any home.

Welcome to Arabnexa.
This Shipping Policy explains how orders are processed, shipped, and delivered. By placing an order on our website, you agree to the terms below.

📦 Order Processing Time

• Orders are processed within 24–48 business hours after confirmation.

• COD orders may require manual verification before dispatch.

• Orders placed on weekends or public holidays are processed on the next business day.

🚚 Shipping & Delivery Time (UAE)

• Standard Delivery: 2–5 business days

• Delivery times may vary based on location, courier availability, and external factors.

• During promotions or high-demand periods, delivery may take slightly longer.

💰 Shipping Charges

• Free Shipping may be available on selected products or limited-time offers.

• Shipping charges (if applicable) are clearly shown at checkout before payment.

• No hidden fees or surprise charges.

💵 Cash on Delivery (COD)

• COD is available across the UAE.

• Customers must provide complete and accurate address & contact details.

• Orders with incorrect or incomplete details may be delayed or canceled.

• Repeated refusal of COD orders may result in account restriction or blocking.

📍 Delivery Address

• Please ensure your delivery address, contact number, and location details are correct.

• Arabnexa is not responsible for failed delivery due to incorrect address or unreachable contact numbers.

• Any re-delivery cost due to customer error will be the customer’s responsibility.

📦 Order Tracking

• Once your order is shipped, tracking information may be provided where available.

• Tracking updates depend on courier service and may take time to reflect.

❌ Failed or Refused Deliveries

• If a delivery fails due to:

  • Customer unavailability

  • Incorrect address

  • Refusal to accept the order

The order may be canceled without refund (if applicable) and future COD orders may be restricted.

📦 Damaged Packages During Shipping

• If your package arrives visibly damaged, please report it immediately upon delivery.

• Contact us through the Contact Us page with order details and photos.

• Claims reported late may not be accepted.

🌍 International Shipping

• Currently, we primarily ship within the UAE.

• If international shipping is available, delivery times and charges will vary by destination.

• Customers are responsible for any customs duties, taxes, or import fees (if applicable).

⚠️ Delays Beyond Our Control

Arabnexa is not responsible for delays caused by:

• Courier service issues

• Weather conditions

• Customs clearance

• Public holidays

• Force majeure events

🔁 Order Changes & Cancellations

• Order changes or cancellations are only possible before shipment.

• Once shipped, orders cannot be modified or canceled.

• Please contact us as soon as possible via the Contact Us page.

📞 Customer Support

For shipping-related questions or assistance:

👉 Please contact us through the Contact Us page on our website.
We do not provide support via personal email addresses.